Address
Building A1, Runteng Industrial Park, No. 4 Xishan Road, Longteng Community, Shiyan Subdistrict, Bao'an District, Shenzhen 518000, China
Work Hours
Monday to Saturday: 09:00 – 23:00 (UTC+8)
Sunday: closed
Order Tracking · Express & Freight Shipments Worldwide
Track Your Shipment
Enter Your Tracking Number — See Where Your Goods Are
Every shipment from Shenzhen Jinghe Technology Co., Ltd. leaves our factory with a carrier tracking number that we email to you. Paste it in the box below, choose the carrier — or let us detect it — and click Track. Twenty carriers are covered in one page: SF Express, YTO, ZTO, STO, Yunda, JD Logistics, J&T, Deppon, China Post EMS and China Post Parcel inside mainland China, and DHL, FedEx, UPS, USPS, TNT, YunExpress, 4PX and China Post International worldwide. Not sure which carrier? One click searches 3,500+ carriers.
20Carriers One Click
3,500+Carriers Via Auto-Search
30+Countries Served
24/7Self-Service Tracking
✓ Works In China & Worldwide
✓ No Login Required
✓ Free — Always
01
Shipment Lookup
Enter Your Tracking Number
Type or paste the tracking number from your shipping confirmation email. Choose the carrier if you know it — or leave it on Auto-detect and the worldwide search works the carrier out from the number itself.
Detected carrier: —
Track opens the result in a new tab with your number already filled in. Pick a carrier and we open Kuaidi100, the channel that answers fastest inside mainland China; use auto-detect and we open 17TRACK, which searches 3,500+ carriers worldwide. Both are free, neither needs an account, and we never store your tracking number. If a worldwide search does not load for you, simply pick the carrier from the list: the number then goes through the China channel directly.
SF Express 顺丰
YTO 圆通
ZTO 中通
STO 申通
Yunda 韵达
JD 京东
J&T 极兔
EMS 邮政
FedEx
UPS
DHL
USPS
Number by EmailSent when your goods ship
Auto-DetectRecognizes the carrier from the number
All Carriers3,500+ via one search
02
How It Works
Three Steps to Your Shipment’s Location
No account, no password, no waiting for a reply — the tracking data comes live from the carrier’s own system.
1
Copy your tracking number
It is in the shipping confirmation email we send you when the goods leave our factory — and on the packing list inside the crate.
2
Choose the carrier — or stay on auto-detect
Know who is carrying the parcel? Pick it from the list — 顺丰, 圆通, 中通, 申通, 韵达, 京东, 极兔, 德邦, 中国邮政, EMS, DHL, FedEx, UPS, USPS and more — and your number goes straight into that carrier’s result page. Not sure? Leave it on Auto-detect and the worldwide search works the carrier out from the number itself.
3
Click Track and follow the parcel
The carrier’s own page opens in a new tab with your number filled in: live location, customs clearance status, estimated delivery date and proof of delivery.
03
Before You Search
Where to Find Your Tracking Number
Every consignment we dispatch is documented in three places, so the number is never far away.
✉️ In your email
Our shipping confirmation email carries the carrier name, the tracking number and the pickup date. Search your inbox for the carrier name if you cannot find it.
📦 On the packing list
A packing list with the same tracking reference is attached to the carton and placed inside the crate, together with the machine documents.
📄 On the carrier documents
Air waybills (AWB) and bills of lading (B/L) are copied to you with the shipment notice. The tracking number is printed in the top-right corner of that document.
Couriers we cover inside mainland China
SF Express 顺丰 · YTO 圆通 · ZTO 中通 · STO 申通 · Yunda 韵达 · JD Logistics 京东 · J&T 极兔 · Deppon 德邦 · China Post EMS 中国邮政 · China Post Parcel 邮政快递包裹. Choose the courier in the form above and the number is filled into its result page for you.
Couriers we cover worldwide
DHL Express · FedEx · UPS · USPS · TNT · DHL eCommerce · YunExpress 云途 · 4PX 递四方 · China Post International 邮政国际 · EMS International EMS国际 — plus 3,500+ carriers reached through the auto-detect search.
Sea and air freight
A full machine travels under a forwarder’s bill of lading (B/L) or air waybill (AWB), which is tracked on the forwarder’s own portal rather than on a courier site. Send us the B/L or AWB number and we will give you the live status and the ETA.
04
If the Page Shows Nothing
Why a Tracking Number Can Show No Result Yet
A tracking number exists the moment the carrier collects the goods, but the first scan can take time to appear. These are the usual reasons:
The parcel was only just collected
Carrier systems can take up to 24 hours — 48 hours for international freight — to display the first scan after pickup. Please try again later the same day.
One character is wrong
Tracking numbers contain no spaces and no letter O or I — what looks like an O is always a zero, and a capital I is always a one. Copy and paste the number instead of typing it.
The wrong carrier is selected
For parts and accessories we sometimes send the number before the booking is confirmed. In that case set the carrier box to Auto-detect (or Carrier not listed) so the worldwide search decides the carrier from the number instead of a fixed choice. Mainland Chinese numbers are usually 10–15 characters with no letters, so a letter-prefixed carrier is easy to pick; a pure number is best left on auto-detect.
The shipment is between two countries
International shipments change carrier at the border, and the second carrier issues its own local number. Ask us and we will send you the local tracking reference.
Still nothing after two business days? Send us the tracking number and the invoice or order number — we will open a trace with the carrier and come back to you with the carrier’s written answer, not a guess.
05
Questions
Order Tracking FAQ
The questions customers ask most often about following a shipment from our factory to their door.
Where do I find my tracking number?
It is in the shipping confirmation email we send when your order leaves our factory. It also appears on the packing list inside the crate and on the air waybill (AWB) or bill of lading (B/L) copy attached to that email. If you cannot find it, write to us with your order or invoice number and we will send it again.
The carrier page shows no information. Why?
Carrier systems can take up to 24 hours — sometimes 48 hours for international freight — to show the first scan after pickup. If nothing appears after two business days, send us the tracking number: we will open a trace with the carrier and confirm in writing what the carrier reports.
Which carriers do you use?
Machines and heavy equipment normally travel by sea or air freight under the forwarder’s bill of lading. Spare parts, tooling and consumables are sent by express. Inside mainland China we use SF Express, YTO, ZTO, STO, Yunda, JD Logistics, J&T, Deppon and China Post; for cross-border and overseas delivery we use DHL, FedEx, UPS, USPS, TNT, YunExpress, 4PX, China Post International and EMS — whichever reaches your address fastest.
Can I track a shipment inside mainland China — SF, YTO, ZTO, STO, Yunda, JD or China Post?
Yes. Choose the courier from the list and the form fills your number into that courier’s result page, whether you are sitting in China or abroad. A domestic Chinese number is handled by the same free lookup as an international one, so there is nothing extra to install and no account to create.
Can I track a shipment from another supplier here?
Yes. The lookup opens a public tracking result page with your number filled in, so any number from that carrier works — not only shipments from Shenzhen Jinghe Technology Co., Ltd. You can use this page for any parcel you are waiting for.
The carrier says delivered, but I have not received the goods.
Please first check with your reception, security desk or a neighbour — carriers record the name of the person who signed. Then send us the tracking number: we will request the proof of delivery from the carrier and start a claim on your behalf if the signature does not match.
06
Need a Hand?
Our Team Can Check the Shipment for You
If a number will not resolve, or the parcel has stopped moving, we will chase it for you. Send us these three details and we can answer the same working day.
- The tracking number (or the invoice / order number)
- The carrier shown on the tracking page, if any
- What you see: no result, no movement for several days, or delivered-but-not-received
Contact Our Shipping Team
Working hours Monday to Saturday, 09:00–23:00 China Standard Time (UTC+8). We reply to shipment questions within one working day.
Message Us on WhatsApp [email protected]ISO 9001:2015 & CE compliant2,456+ customers in 30+ countries48-hour run-tested, signed reportEngineers answer, not a call center
Prefer direct contact? Phone (86-755) 86700443·Telegram @jinghe_tech·Microsoft Teams Chat with our team·Email [email protected]·Form Request a quotation
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